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Data Deletion Instructions

At Jombo, we value your privacy. You can request the deletion of your data at any time.

User Data Deletion

In accordance with Facebook Platform Terms and GDPR, we provide a mechanism for users to request the deletion of their data.

Type of Data Deleted

When you delete your account, we will remove:

  • Your personal profile information (name, email, photo)
  • Authentication tokens
  • Trip history and bookings

Data Retention

Some data may be retained for a limited period if required by law or for legitimate business purposes (e.g., fraud prevention).

How to Delete Your Data

Method 1: Automatic Deletion via App (Recommended)
1

Log in to your Jombo account

2

Go to 'My Profile'

3

Scroll down to the 'Danger Zone'

4

Click on 'Delete Account' and confirm the action

Method 2: Manual Request

If you cannot access your account, you can request data deletion by sending an email to:

soporte@jombo.es

Please include your registered email address.

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